SWISS Airline has decided to suspend all flight operations to and from Tel Aviv until further notice, citing concerns stemming from the ongoing developments in the Middle East region. The safety and security of both passengers and crew members remain the utmost priority for SWISS, prompting this precautionary measure.
This suspension affects not only the flight services but also the operational staff based in Tel Aviv, comprising seven SWISS employees responsible for aircraft maintenance and flight handling. The airline assures that they maintain constant communication with their local team to ensure their safety and well-being amidst the evolving situation.
Given the closure of several airspaces due to heightened tensions, SWISS is actively evaluating the need for the diversion of flights already in transit. This careful assessment aims to mitigate any potential risks and ensure the safe passage of passengers and crew.
The airline emphasizes its commitment to monitoring the situation closely. SWISS employs a team of specialists dedicated to analyzing all available information and maintains regular communication with relevant authorities both locally and in Switzerland. This proactive approach enables SWISS to adapt swiftly to changing circumstances and uphold the highest safety standards.
Acknowledging the inconvenience caused to customers, SWISS is taking proactive steps to assist affected passengers. Customers with existing bookings for flights to and from Tel Aviv will be contacted directly by the airline. SWISS offers them the flexibility to rebook their travel free of charge for a later date or opt for a full refund of their tickets. This commitment reflects the airline’s dedication to customer satisfaction and safety during uncertain times.